Product

What is Wanderskye?

Wanderskye is a smart travel essentials brand designed for every kind of journey.

 

Who are the designers of Wanderskye products?

All of our products are designed in the Philippines and manufactured in our partner factory in select countries in Asia.

For some products that require illustrations like luggage covers, infinity bags and luggage straps, these are designed by Filipino artists.

 

Can i submit my design to Wanderskye for a chance to have a collection or product design?

Yes definitely! We are always on the lookout for talented Filipino artists. Drop us an email at hello@wanderskye.com

 

Shipping & Returns

What is the mode of Shipping and when will i receive my order?

• Regular shipping is 3-5 working days via gogo express or lalamove.
• Courier pick up can be arranged same day - with the confirmation from our team. Shipping is booked by and fee is shouldered by the customer. You can choose this option upon check out. After placing your order, send us an email at hello@wanderskye.com with your order number to coordinate for the pick up date.

How much is the shipping fee?

• Shipping fee is automatically computed upon check out. It is based on weight and location / region.
• We offer Free Shipping with minimum order
• Should you need to receive your order asap / same day, courier pick up is booked by the customer and fee is shouldered by the customer

Can I cancel or change an order after I've placed it?

• You can change an item as long as we haven't processed your order (usually within 24 hours). Item should be the same amount or higher that the item to be replaced. The difference shall be paid by the customer. If the new item is lower, refund shall be given via gift card or store credit.
• If you wish to cancel an order, we will refund your payment via Gift Card or Store credit

How do I change or cancel my order?

• Send us an email at hello@wanderskye.com indicating your order number and request.

What areas, countries do you ship?

• We ship everywhere!
• For international shipping, shipping fee is calculated upon check out. Should there be a difference once we process it with the courier, we will contact you to pay for the difference.

 

Order & Payment

How do i place an order?

• Kindly place your order at www.wanderskye.com.
• Select the product > add to cart > enter your contact details , shipping details > choose your mode of payment > checkout
• Once order has been placed, you will receive an order confirmation email from us

What are the modes of payment?

• Credit Card and Debit Card

• We accept credit card and debit card. Please choose PayPal in the payment section upon checkout. You do not need to have a PayPal account to enter your credit card or debit card details

• PayPal account

• Please choose PayPal option upon checkout

• Bank Payments

• We accept Banco de Oro (BDO) and Bank of the Philippine Islands (BPI) bank payments via online bank transfer or bank deposits. Kindly email your payment slip to hello@wanderskye.com
• Bank account details is emailed to you once order has been placed

• GCASH

• Choose Gcash upon checkout
• Once order has been placed, go to www.wanderskye.com > About > Shipping & Payment > Scan the Gcash QR Code
• You can click HERE for the Gcash QR Code

 

Warranty

• Each of our item differs in Warranty. Click HERE for more information.

 

Personalization & Customization

Can i personalise my Wanderskye items?

• Yes! Here are the products you can personalise:

1. Bag tag, Family Passport Cover, Passport Covers
2. Luggage Cover, Reversible Luggage Covers
3. Luggage Strap

Can I customize the design of my luggage cover?

• Yes! You can submit any high resolution image (preferably portrait orientation) to us and we’ll convert it to a luggage cover

 

Corporate / Bulk Orders

Do you accept wholesale or corporate orders?

• Yes we do! We have supplied different companies with our products and we can include logo and other specifications. Please email us at hello@wanderskye.com

 

Store locations

1. Where can i buy Wanderskye products?

1. Philippines
1. Click HERE for the full list
2. International
1. We are available in the following countries through our distributors: Hong Kong, Indonesia, Thailand, Cambodia